At the Mutual of Arkansas we take your Identity Management Seriously

With our partner ID Resolution we provide you with a comprehensive program should your identity be compromised.

Last year Identity Theft reports doubled and it was the number one complaint to the Federal Trade Commission. 

A recent study also showed that Identity Fraud losses totaled $56 billion in 2020. Our identities have never been more at risk!

Below you will find the services we provide as part of the program.

If you have questions or believe you are a victim of Identity Theft call ID Resolution directly at

1-877-308-9169

Fraud Resolution

Victims of identity fraud will interact with one fraud specialist who knows the details of the case and who manages the case from beginning through final resolution.

The Fraud Specialist works with all creditors, agencies, law enforcement, professional associations, credit reporting agencies and collection companies. The Fraud Specialist also works with the victim when necessary, to place fraud alerts, credit freezes and suppressions with the three credit bureaus. Where appropriate, and at no extra charge for a period of 12 months, an extensive suite of monitoring products are provided to the victim and include :

  • Triple Bureau Credit Report
  • Triple Bureau Credit Monitoring
  • Social Security Number Trace
  • Cyber Monitoring of Credit Cards, Bank Accounts, Medical ID, Drivers License etc
  • Court Records Monitoring
  • Pay Day Loan Monitoring

Children

Infant and Minor Identity Risk mitigation. If you have children under the age of 18 we can find out if they have a credit file (they shouldn’t !) and make sure they are flagged as minors. Child identity theft is a very real issue.

Estate Services

Unfortunately, every year 3 million deceased have their identities stolen. If you have a bereavement in the family, call us and we’ll help protect against identity fraud.

Document Replacement

Personal Document Replacement Assistance – An advocate will assist in replacing sensitive personal identity documents, financial records, legal documents and other critical records.

Identity Travel Response

Identity Travel Response – An advocate will work with governmental agencies to help the traveler get lost documents reissued, work with airlines and hotels to replace lost tickets, interact with local law enforcement, and assist in getting credit cards protected and replaced.

Relocation Services

Relocation of Residence – An advocate can provide guidance on change of address notifications, mail forwarding or bundling, guidance on securing sensitive information during the move, replacement of lost documents, and an Identity Wellness Checkup after the move.

Deployed Military Personnel

An advocate can work with family members to review credit and personal information, add a protective Active Duty Military Alert on credit files, and remove names from pre-approved credit offers and personalized marketing for two years.

More Useful Info

Want to learn more about the process of recovering from Identity Theft? Click on the button to view and download our Guide for Victims

Questions? Think you’re a Victim? Call Us 877-308-9169